Help

For product or order questions, please contact us:

Email: laura@shearexcellence.com

Phone: 704-900-6219

Men's Salon Services: Visit www.shearexcellence.com

Orders & Delivery

In stock products usually ship in 3-4 business days. In-store pickup is also available at each of our 4 locations. All orders ship standard ground.  

Return Policy

Returns can be made within 7 days of receiving the product. We will only accept unopened, unused product returns. Shipping cost will be the purchaser's responsibility for any returns or exchanges. Exchanges can be made for any used product within 5 days of receiving the product by stopping in one of our locations as long as the product is 90% full.